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Module : RESERVATIONS
The module allows for effective planning and allocation of rooms, which is the basic unit of allotment in the system. It is possible to allot and reserve accommodation open ended. The system provides on line information for overall booking / allocation /occupancy /reservation of rooms and their status. This module accepts and confirms advance made by corporate customers,tour operator and individual and to check availability of rooms on specificdates. The reservation mode can be directly in person, telephone and email.
The module accepts advance payments in cash, credit card, bank draft and cheques. Apart from the new guests the personal data of the guests are accessed from the guests history
FEATURES
Types of Reservation
  • Individual
  • Group

Facility to allot and reserve accommodation open ended.

History of all changes to the reservations made including cancellations

Availability displayed by room type with status.

Reservation Mode
  • Direct in person
  • Telephone
  • Email
  • Fax

Accepts different mode of advance payment such as cash, credit card,cheque and bank draft.

Blocking of specific type of room / room number

Description of guests type (eg. General, VIP, FOC)

Client Types

  • Tour Operator
  • Corporate
  • Individual

Facility to pick the personal details of the guests from guest history.

Confirmation Letter to tour operator / corporate customer / individual
through various means.

All applicable rates can be viewed depending upon arrival and departure date as well as type of room, client type and plan, occupancy, reservation type.

Guest can specify the authority to be informed on his arrival
Confirmed, Waitlisted and Provisional reservations can be made along with a specific release date and time.

Facility to cancel or confirm all provisional reservations after a specified release date and time with remarks is also possible.
Guest's mode of arrival and departure can be entered, for pickup related reports.

Facility to enter Passport status of the guest and tracking the same.
Multiple reservation for the same guest is possible with same or different room types.

All information related to reservation is available on the fingertips.
Display of room allotment / reserved for tour operator / Corporate with type wise.

List of room allotment / reserved for the specific period.

INQUIRIES
Reservation inquiry by
  • Guest Name
  • Expected date of arrival
  • Corporate / tour operator name
  • Departure Date
  • Room type
  • Reservation type
  • Status of reservation
  • Room Number
  • Confirmation Number
  • Date of Reservation

Room availability for future date as much as possible
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Reservation

  • Wait List
  • Provisional
  • Confirmed
Cancelled Reservation
  • Wait List
  • Provisional
  • Confirmed

Room Availability Calendar (Date wise edging)

Nationality Wise Reservation

Expected Guest Arrivals

Expected Guest Departures